Professional Experience

Shivnet, Inc.

Ontario, California

Lead DevOps Engineer

Oct 2020 - Present

• Manage a 3-person team by delegating tasks & collaborating on responsibilities to ensure infrastructure is operating correctly via Slack workspace
• Employ a ticketing system to ensure bugs, questions, and enhancement requests are managed and prioritized appropiately using Jira
• Provide bug fixes to existing softwares critical to operation for a computer refurbishment company, featuring a ~45-min turnaround time
• Continuous improvement of existing software integrations to create faster and more seamless connections
• Establish a version control system for all existing scripts, softwares, and configuration files to facilitate better collaboration, backups, audit history, also featuring continuous integration
• Upgrade softwares and tools to most recent versions safely by implementing additional sandbox testing environment for experimental releases
• Design unit and stress tests to aid in code reliability and stability in continuous integration via TravisCI and rapid deployment practices
• Monitor network and softwares for vulnerabilities and patch as needed, totaling 23 security fixes
• Research and suggest better tools and softwares for specific existing tasks or duties that can create a faster, more reliable quality of work

DevOps Specialist

July 2016 - Sept 2020

• Designed, created, and maintained an internal ERP system (frontend and backend) to streamline and quantify day-to-day operations (See Shivnet MAR Tool) in Python
• Managed database (non-SQL) and created indexes as needed
• Created a task scheduler in python to automate reporting and minimize repetitive tasks
• Designed, implemented, and documented network topology, including: physical cabling, switches, routers and logical subnets, routing tables, VLANs, QoS, firewall, DHCP, DNS, FTP, Samba (all done in Debian Server)
• Managed and implemented Windows Active Directory via Samba AD in Debian Server and Windows Server 2012, including ACLs and various security settings
• Managed a local intranet via IIS on Windows Server 2012 and LAMP on Ubuntu Server, including creating the webpages
• Implemented a 3-point backup system (local + remote copies) for various shares, databases, and valuable user profiles, including a restoration process assuring data is made available within 1-2 hours of being lost
• Designed and implemented a complete network-based imaging process using Windows Server 2012, Windows Deployment Services, DISM/ImageX, and various batch/PowerShell scripts
• Maintained images of Windows 7/10.1 (both Pro/Home) for more than 20 business models, both PC and Laptop
• Deployed fully configured operating systems to various client computers, including hardware installation and domain setup
• Performed HelpDesk duties such as printer configuration/setup, and network, hardware, and operating system troubleshooting
• Implemented VPN server and setup VPN client on key employee work laptops to facilitate working from home or traveling
• Installed and configured VoIP telephony system (later outsourced)

Systems Engineer

Aug 2015 - June 2016

• Worked on seamless integrations and communication between multiple 3rd party softwares and systems:
  • QuickBooks
  • Google Sheets
  • Windows Deployment Services
  • eCommerce Marketplaces (eBay, Amazon, Buy.com/Rakuten, Sears, etc)
  • CommerceHub (EDI)
  • Shipping Carriers (UPS Worldship, Stamps.com, etc)
  • Other miscellanious plugins/softwares
• Developed workflows for each department to boost efficiency by reducing steps needed between tasks
• Continuously worked on optimizing workflows within existing infrastructure

eCommerce Manager

Aug 2013 - July 2015

• Spearheaded the launch of accounts and product assortments with selling platforms: Newegg, PCM/TigerDirect, Groupon, Woot, Overstock, Walmart, Amazon, BackMarket
• Instructed & managed a team of 2-5 people, implementing a task management and feedback system to efficiently operate with minimal assistance
• Performed market analytics on various comparable products & services, later developing a system of automated reporting on the various selling platforms
• Successfully created a customer service ticket system allowing for better customer service by facilitating faster, accurate responses
  

Skills

Programming/scripting/IT	Languages: Python, JavaScript, HTML, CSS, Bash, Batch, Regex, PowerShell, PHP, Ruby, Perl Softwares: VCS (Git/SVN), Kubernetes (also via EKS), Docker, TravisCI, GitLab, Ansible, Salt Project, Jira, OpenProject, AWS Suite Databases: PostgresSQL, MySQL, MicrosoftSQL, MariaDB, MongoDB, JSON/File-Based, LDAP Frameworks: Cherrypy (Py), Django (Py), Flask (Py), HUG (API)(Py), FastAPI (Py), Angular (JS), Bootstrap (HTML/CSS/JS) Platforms: Linux (Ubuntu, Debian, Redhat, etc), Windows (Server 2016)
Networking	Hardware/Platforms: MicroTik, Juniper, Cisco, Linux Server, Windows Server, Amazon Web Services (EC2) Services: Web, PPTP, DNS, DHCP, Routing Tables, SSH, Firewall, Linux Directory Servers, Active Directory Applications: OpenSSH, Apache, Nginx, IIS, vsftpd, ProFTPd, FileZilla, Samba, CIFS, PostFix (SMTP), Dovecot (IMAP/POP3), OpenVPN
Office Suites	Microsoft office, Google office suite, Linux office suites (LibreOffice, OpenOffice, Gnumeric, Abiword)
Bilingual	English, Spanish

Projects

SPCParts BidTool Oct 2020 - Mar 2022 Software Development - Lead	Design a scalable software using AGILE methodologies that emphasizes ease-of-use and modularity to serve the needs of the parts/repair service sector Develop software based on industry and client needs Implement recommended workflows and document use-cases of product Design and code application, both front and backend
SPCParts.com May 2021 - June 2021 Web Development - Lead	Using BigCommerce to power, create an ecommerce website catered to repair parts Perform system integrations to automate listing, fulfillment, and payment reconciliation
ChannelERP Nov 2019 - Oct 2020 Software Development - Lead	Develop API backend of ChannelERP.com Act as Scrum Master, spearheading AGILE development. Design JSON schema for records of corresponding modules Design business model for deployment & setup of new clients
Shivnet MAR Tool 2016 - 2020 Software Development - Lead	Webtool suite & 2 standalone applications designed and developed with Python, Javascript, HTML5, CSS, Batch Scripts, Tkinter For ITAD, used electronics, computer refurbishing industry ranging in functions from receiving and asset-tracking to order fulfillment
Intrepid Insight, Inc. Jan 2018 - Dec 2022 Not-for-Profit	Founding member Development and consultation services for not-for-profit companies Capacity: Linux Systems Administrator/Software Developer
Cerver.info 2016 - Present Personal Website	Provides casual hosting services such as website, email, etc to individuals/not-for-profits. Also used for personal app development, testing, and deployment; serves as Git/SVN mirror (Github username antcer1213 ) Using TravisCI to perform continuous integration for my personal repositories.
Bodhilinux.com Documentation & Python Guru 2012 - 2014 Web/Software Development	Wrote, designed, and mantained HTML documentation for Bodhi Linux, a flavor of Ubuntu designed for light/mobile/touch devices ( distrowatch.com ) . Designed utility applets in python/enlightenment library as replacements to bloated unity/gnome standard packages.

Education/Certifications

• DevOps on AWS Specialization - Coursera (In Progress) 2023
• DevOps on AWS: Code, Build, and Test - Coursera 2023
• AWS Cloud Technical Essentials - Coursera 2023
• Container Orchestration using Kubernetes - Coursera 2023
• Create a Virtual Private Cloud (VPC) Using AWS - Coursera 2023
• AWS S3 Basics - Coursera 2023
• Shaping up with Angular.js - CodeSchool 2018
• ECMAScript 7 Certified 2018
• Python 2.7.x Certified 2017
• HTML5 Web Design Certified 2017
• COMPTIA A+ Certified 2014
• United Education Institute Computer Systems Technician 4.0 GPA 2014